AIR AMBULANCE SERVICE

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Why use Aeromed Air Ambulance?

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• We are a trusted, reliable international air ambulance company with over 20 years of experience.

• Various Transport Options. 

• Compassionate staff dedicated to serving you.​

• Safety first. We have policies and procedures in place to ensure a safe journey.

• Direct Insurance Billing when appropriate .

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What a medical flight out of Mexico actually involves

A medical flight is four things bolted together, and the aircraft is only one of them. There is the ground ambulance that collects the patient from the hospital bed. There is the aircraft itself, configured as an intensive care unit with a ventilator, hemodynamic monitoring, infusion pumps, suction and oxygen sized for the leg with reserve. There is the receiving hospital, which has to formally accept the patient before anything is scheduled. And there is the paperwork — overflight and landing permits, customs and immigration at the port of entry. We quote and deliver all four as one service with one price, which is why the quote you get is the amount you pay.

The border is the hard part, not the flight

Families usually assume the flight is the obstacle. It rarely is. What stalls a transport out of Mexico is getting a hospital on the other side to put the acceptance in writing, and getting the patient documented well enough to clear customs and immigration on arrival. We start both of those on the first call, in parallel with planning the flight, because a plane sitting ready for a patient with no accepted bed helps nobody. If you have already found a receiving physician, tell us their name on the first call: it can take a day off the timeline.

What it costs, and how to pay for it

Every transport is quoted flat and in writing before anything moves, covering the aircraft, the medical crew, the ground ambulances at both ends and the fuel. If the full amount is not available today, Aeromed finances 75% of the cost: a 25% deposit before departure and the balance over 12 or 24 months at 9% APR, with a credit decision the same business day, no application fee and no prepayment penalty. On a $40,000 transport that is $10,000 down and $1,371 a month over 24 months. Financing is available to United States citizens and lawful permanent residents only, subject to credit approval.

Covering it before anything happens

If nobody is sick yet, membership is the cheaper instrument by a wide margin. An Aeromed membership covers emergency air evacuation back to your home hospital, with no deductible and no transport invoice afterwards: $750 a year for one traveller, $995 for a household of two or more. Pre-existing conditions are accepted after 90 days of membership, which is the reason to enrol before a trip rather than during one.

Cities we fly from most

We operate throughout Mexico. These are the departure points we are asked for most often, each with its own page: Acapulco, Cabo San Lucas, Cancún, Chiapas, Cozumel, Guadalajara, Huatulco, Ixtapa, Mexico City, Monterrey, San Miguel de Allende, Tijuana, Puerto Vallarta, Veracruz, Zihuatanejo. If your city is not listed, the question is only whether there is a usable runway nearby; if there is not, we fly to the closest one that works and cover the road leg from the hospital within the same quote.

Questions we are asked most

How fast can you fly? With the receiving bed confirmed and the patient stable enough to move, most transports are scheduled the same day. Can a family member travel along? Usually yes, depending on the aircraft and the medical configuration; it is confirmed when we quote and costs nothing extra. Do you take ventilated patients? Yes — that is the standard profile. Neonatal transports are flown with a transport incubator and neonatal intensive care staff. Will the price change later? No. The quote is flat; only a change of destination or medical configuration moves it, and that is authorised in writing first. Do you work with insurers? Yes, and we bill them directly when the policy covers the transport and the authorisation is issued.